Career | Jobs

Vacancies (9)

Analyst; Card Finance (1 Position(s))

Job Location :

Head Office

Job Purpose:

Responsible for facilitating card business operations, financial reporting, performance analysis, budgeting, forecasting, and business insights to support strategic decision-making and sustainable profitability of card business

Main Responsibilities:

Analyze card revenues, network fees, interchange income, and card-related expenses to support profitability management.
Assess profitability across various products, customer segments, and business lines.
Support the preparation and evaluation of business cases for new card products and enhancements to existing products.
Identify and recommend cost-saving initiatives across card business operations.
Monitor internal accounts to track targeted card income and identify abnormal losses or expenses.
Ensure proper controls are maintained to safeguard the bank against revenue leakage and operational losses.
Extract, validate, analyze, and interpret card business data to support decision-making.
Perform data analysis to identify trends, anomalies, risks, and business opportunities.
Develop meaningful insights and recommendations through analysis of card portfolio performance.
Review invoices received from vendors and card schemes relating to card business operations and initiate payment processing.
Validate scheme fees, charges, and invoices
Prepare reports
Support internal and external audits by providing accurate financial and operational information.

Knowledge and Skills:

Understanding of Banking operations, card schemes, card products life cycle, financial analysis
Familiarity with banking systems, card management systems and databases.
Understanding of regulatory requirements applicable to card and payment businesses.
Good knowledge of card business operations, including debit, credit, prepaid, and virtual card products.
Understanding of card transaction lifecycles, settlement processes, chargebacks, disputes, and card scheme operations
Advanced use of Power Point, Excel program, SQL and reconciliation tools
Strong data analysis and data interpretation skills.
Ability to extract, manipulate, validate, and analyze data from multiple sources.
Ability to identify trends, patterns, anomalies, and business opportunities through data analytics.
Strong report writing and presentation skills

Qualifications and Experience:

Bachelors Degree in Accounting, Finance, Banking, Business Administration, Economics, computer science or related fields.
CPA, ACCA or equivalent professional qualification is an added advantage.
Minimum of 3 years banking experience, preferably in Card Business, Finance, Reconciliation or Financial Analysis
Experience using SQL for data extraction, reporting, reconciliation, and analysis is preferred.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only Shortlisted candidates will be contacted.

Job opening date : 03-Sep-2026

Job closing date : 17-Sep-2026

NOC Infrastructure Specialist (1 Position(s))

Job Location :

Head Office, Hq

Job Purpose:

Proactively monitor, conduct level 2 troubleshooting, and escalate all incidents and problems raised within the Network Operation Center (NOC), which will or has the potential to degrade bank services, and ensure service delivery meets and exceeds business customers expectations by maintaining the value of the services.

Main Responsibilities:

Work with the Development team and understand the new products and systems and ensure the right support is provided throughout the transition period.
Second level support for all DSS and onboarding services.
Work with the Development team and understand the new products and systems and ensure the right support is provided.
Support and solve common and basic issues faced by customers.
Perform and coordinate root cause analysis of Incidents and share RCA/incident reports.
Daily proactive monitoring, conducting first level troubleshooting, resolution and escalation of all issues pertaining to Data Centre & DR infrastructure, Core banking services, Core network, branch connectivity, ATM/POS, Self-service channels, power & cooling utilities at Head Office and branches.
Manage all incidents and problems logged regarding self-service.
Prepare daily, weekly, and monthly performance statistics for the performance of services and data center infrastructure, status reports, and graphical aids for management.
Automate and consolidate all manual morning health check reports.
Second support for all self-service channels and services ensuring proper escalation to Third level support.
Automate and consolidate all manual morning health check reports.

Knowledge and Skills:

Service management standards and baselines in Operating Systems, Network Virtual environments, Databases, and middleware
Good Knowledge on networks, applications, data center infrastructure, self-service channels, power, and cooling utilities monitoring and troubleshooting.
Experience in developing with two of the following languages; C#/.Net, PHP, Java and Objective-C/Swift (added advantage)
Experience with web application technologies including; CSS3, HTML 5 and Query/JavaScript
Possess good interpersonal skills.
Must be creative, innovative, aggressive and a team player.
Ability to work overnight.
Good observation and analytical skills.
Flexibility to work on shift rotation basis
Familiarity with Agile development methodologies.
Experience with varieties of databases and object-relational Mapping (ORM) frameworks.
Knowledge of programming and shell scripting, e.g., Java, Python, Bash script
Linux & terminal commands
DevOps skills

Qualifications and Experience:

Bachelor's degree in computer science or related academic field.
Experience with the following tools GIT, NetBeans IDE/Eclipse, Visual Studio and Android Studio
ITIL qualification is preferable but not essential.
3 years' experience in handling Monitoring Tools (Microfocus) in large corporate organizations.
3 years' experience in systems and Network security technologies such as TCP/IP, Network devices (Switches, Routers, and Firewalls), UNIX/Linux, Windows, Oracle & Microsoft Database.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted

Job opening date : 16-Sep-2026

Job closing date : 30-Sep-2026

Relationship Manager Institutional Banking (1 Position(s))

Job Location :

Southern Zone

Job Purpose:

To grow and retain a portfolio of Institutional Banking clients (both Government and Private Institutions) by performing a proactive, value adding financial partnership role, ensuring that close personal attention is given to provide a full array of customized financial solutions and services tailored to meet the growth needs Institutional clients.

Main Responsibilities:

Relationship Management and Business growth

Manage existing customer relationships through regular contacts and visits by ensuring customers' banking needs are addressed effectively in a timely manner.
Partner with product team and other internal staff to deliver a clear account plan that is based on understanding of client needs and provide appropriate solutions for clients across relevant products by capitalizing on bank's competitive attributes e.g. Network, balance sheet, brand etc.
Identify and develop a target pipeline and aggressively market for new profitable institutional customers and exploit cross-selling opportunities.
Gather information that is needed to prepare and assess credit applications in order to manage customer expectations.
Manage the development of prudently priced assets, cost-effective long-term liability with reputable institutions and organizations in order to ensure Bank's maximum profitability.
Identify and take ownership of sales leads generated for the bank; Ecosystem banking – Corporate Banking, Business Banking and Retail Banking
Manage the product partners to ensure that work standards and quality work output targets are set, achieved and maintained.

Customer Service Quality and Efficiency
Adhere to high professional standards and strive to provide quality services and competitive pricing to clients by ensuring delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing institutional Customers.
Performing a proactive liaison role between customers, client service delivery team and back-office service fulfilment and credit functions.
Interact frequently and closely with all clients to analyze and establish ongoing needs and to assist clients to better understand their financial requirements.
Accurately and efficiently processing customer mandates/ documentation requirements for financial facilities.
Mine and analyze customer data to identify and plan for expansion and/or additional business opportunities for the bank
Develop and implement a client-calling schedule to visit all clients in the portfolio.

Risk Management
Monitor and manage complete regulatory compliance (KYC); Control Self-Assessment and addressing of root-cause for issues raised.
Maintain a high quality of the asset book, ensure excellent performance and maximum returns of the portfolio.
Gather information that is needed to prepare and assess credit applications in order to manage customer expectations.
Proactively manage client portfolio in compliance with regulatory environment, keeping up with bank's guidelines, policies and procedures to mitigate financial loss and fraud within the bank.
Maintain high standard of operational controls including adherence to Risk Management and Compliance guidelines.
Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes and regulations.
Consult with staff in Risk, Credit, Legal and Compliance departments to ensure that the portfolio remains credit worthy and within the policies of the bank.
Manage the Institutional Banking liability & loan book within the bank's risk appetite statement.
Prepare quality clients credit applications for submission to CREDCO.
Always ensure growth of a quality credit portfolio and a sustainable self-funded wholesale banking balance-sheet
Ensure proper record keeping for all documents submitted by clients for services at the bank.

Knowledge and Skills:

Knowledge of general banking practices, policies, procedures and regulatory environment.
Current knowledge of different industry sectors and sector risk profiles/ trends
In-depth understanding of Institutional competitor activity, drivers, products, strengths, vulnerabilities, market share and client base accordingly to meet business objectives.
Broad and detailed technical knowledge of general Institutional Banking practices and procedures.
Good customer relationship and sound understanding of bank's products, policies and procedures.
Analytical – ability to identify and analyze patterns and trends, see the relationship between cause and effect, has an enquiring mind.
Fluent in verbal and written communication in English and Swahili.
Strong in numerical skills and financial acumen to analyze, evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios,
Persuasive - Enjoys selling and negotiating, changes the opinions of others, is convincing with arguments.
Word/Excel/Power point skills.

Qualifications and Experience:

Bachelor's degree in Economics, Business Administration, Finance, Marketing Statistics, Research or related fields.
Master's degree in business studies is an added advantage
Postgraduate education in Banking and/or Banking certification(s) is an added advantage
A minimum of 4 years' experience in Relationship Management managing government and other public sector clients.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 16-Sep-2026

Job closing date : 30-Sep-2026

Relationship Manager; Commercial - Chinese Desk (1 Position(s))

Job Location :

Highlands Zone

Job Purpose:

Responsible for advising the Business Banking Commercial department on strategy towards growing customer base of Chinese Commercial businesses.

Main Responsibilities:

Actively selling deposits, loans, and other banks products (forex, internet banking, trade products etc.) to Chinese Commercial customers.
Appraise credit applications above the Branch limit and provide recommendations for decision making.
Advise the Snr. Manager on all aspects relating to developing Chinese Commercial businesses (Asset & Liabilities)
Take a leading role in driving Chinese customer growth, through networking and promoting relevant activities while working with Relationship Officers and Branch Managers.
Actively building capacity of the Relationship Officers through on-going mentoring and support to ensure quality credit application and business growth.
Review Chinese customers' feedback, market intelligence, workshops/focus group reports and review product design and performance to establish if change, redesign or re-launch is appropriate.
Co-ordinate budget objectives on responsible areas under Chinese businesses to ensure targets are achieved as per approved budget.
Ensure customer satisfaction for Chinese customers is achieved by providing accurate advice for selling in line with customers' expectations.
Prepare budget and projections for loan and deposit products. The budget includes the list of existing, prospective, and potential customers to benefit from the loan and deposit products.

Knowledge and Skills:

Good Credit analysis skills.
Good customer relationship and sound understanding of bank loan products, policies and procedures.
Conversant with standard computer applications (Excel, Word, and Access).
Good communication skills
Must be fluent in Chinese language.
Good business management, leadership, coaching, and team building skills.

Qualifications and Experience:

Bachelor's degree in Finance, Accounting, Banking or related fields.
At least 4 years' experience in Retail Banking (SME and commercial Business) lending and/ or Business Banking relationship management role.
Experience in dealing with the Chinese sector is a must.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 14-Sep-2026

Job closing date : 28-Sep-2026

Relationship Manager; Special Lending (1 Position(s))

Job Purpose:

To drive sustainable growth, profitability and portfolio quality of the Banks Special Lending portfolio, with primary responsibility for Pensioners Loans, Salary Advance and secured personal lending solutions including cash-covered, bond/investment-backed and other approved secured facilities

Main Responsibilities:

Develop and execute portfolio and sales plans for Pensioners Loans, Salary Advance and secured personal lending products.
Drive acquisition, activation, utilization and retention across the Special Lending portfolio.
Own the Pensioners portfolio growth agenda by identifying acquisition and retention opportunities and building strong working relationships with stakeholders.
Drive pensioner customer acquisition before and after retirement by supporting structured conversion of eligible customers into pension banking relationships and ensuring continuity of their banking relationship with NMB.
Drive Salary Advance performance by increasing eligible-customer awareness, activation and utilization.
Grow secured personal lending, including cash-covered and bond/investment-backed facilities.
Provide end-to-end support on high-value or complex secured lending opportunities, coordinating with Credit, Operations, Treasury/Investment, Legal and other relevant functions.
Develop and maintain a structured pipeline for all Special Lending products.
Monitor branch, zone and overall Special Lending performance.
Prepare accurate periodic reports and forecasts on portfolio performance, pipeline, disbursements, revenue, utilization, asset quality and key initiatives, and escalate material issues.
Ensure adherence to lending policies.
Work with Product, Digital, Credit, Operations, Risk, Marketing and other stakeholders to improve Special Lending propositions and remove process bottlenecks
Gather and analyze customer feedback, competitor activity, market trends and portfolio behavior to recommend improvements
Conduct customer visits, pensioner engagements, product presentations, financial literacy sessions and targeted campaigns to generate leads, improve product understanding and deepen customer relationships
Support the branch network through joint customer visits, sales clinics, campaigns, product training, coaching and clear sales playbooks to strengthen capability and execution of Special Lending products
Monitor portfolio quality, arrears, early-warning indicators and product-specific risks, and coordinate timely remedial actions with branches and relevant control functions to protect asset quality.

Knowledge and Skills:

Sound understanding of pensioner lending and the pension ecosystem, including customer acquisition, repayment arrangements and key stakeholder relationships.
Sound knowledge of secured personal lending, including cash-covered and bond/investment-backed facilities, collateral/security requirements and related operational processes.
Good understanding of Salary Advance and digitally enabled short-term lending propositions, including customer eligibility, utilization and portfolio monitoring.
Good knowledge of banking products and services, policies, procedures, KYC/AML requirements and branch operations.
Ability to interpret portfolio data, customer behaviour and market trends and translate insights into commercial actions.
Knowledge of business development, stakeholder engagement, relationship management and customer-experience principles.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint and Word.
Strong business development, sales, negotiation and relationship-management skills.
Strong credit, analytical and portfolio-management skills, with sound judgement and attention to risk.
Ability to originate and manage high-value or complex secured lending opportunities and coordinate multiple stakeholders through to disbursement.
Ability to coach, train and influence branch teams to achieve business objectives without direct reporting lines.
Excellent stakeholder-management, networking and partnership-development skills.
Excellent communication in English and Kiswahili, presentation, report-writing and numerical skills.
Strong planning, execution, problem-solving and time-management skills.
Customer-centric mindset with ability to simplify complex lending information and deliver practical solution

Qualifications and Experience:

Bachelors degree in Banking, Accounting, Finance, Economics, Business Administration or another relevant business-related field.
Professional or postgraduate qualification in banking, credit, finance or related discipline is an added advantage.
At least 4 years relevant experience in retail/consumer lending, sales, relationship management or loan portfolio management.
Demonstrated track record in customer acquisition, lending growth and portfolio-quality management.
Experience in pensioner lending and/or secured personal lending, including cash-covered or bond/investment-backed facilities, is strongly preferred.
Exposure to digital lending or Salary Advance propositions and branch-network sales execution is an added advantage.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted

Job opening date : 16-Sep-2026

Job closing date : 30-Sep-2026

Senior Analyst; Client Origination (1 Position(s))

Job Location :

Head Office

Job Purpose:

To evaluate counter-party credit risks associated with Wholesale Banking lending at the client interface, with the primary objective to contain credit risk within acceptable parameters. Responsible to develop and maintain close relationships with the broader lending, Structured Trade finance and co-financier community with a view to facilitating the syndication and co-financing of sovereign (public sector) and non-sovereign (private sector) borrowing customers and originate and execute transactions across Wholesale Banking customers.

Main Responsibilities:

Strategic Focus

Provide direct (specialist/ professional) credit evaluation services at the customer interface and apprise client application timely within short Turn Around Time.
Identify credit and risk management requirements at the source of the deal negotiation/ business proposal.
Conduct credit evaluation interviews during deal negotiation to obtain sufficient and appropriate information to evaluate business risk and deal viability, from a credit risk perspective.
Decline non-viable deals at source, however, work in partnership with Head, Wholesale Client Origination, Relationship Managers and clients to identify alternatives that could bring deals/ proposals within risk acceptable parameters relative to profitability.
Support other team members in the department to develop high quality credit solutions to customers and recommend appropriate facilities in line with risk evaluation with the view of obtaining fast credit approval from credit decision makers.
Present and defend own judgement and senior credit evaluations to clients in a manner that does not negatively affect the business relationship.
Identify, quantify and evaluate sources of risk in relation to profitability of business proposal and financial viability of the corporation as a whole; interrogate/review information obtained to gain a thorough understanding of business parameters which create profit/ value as well as the associated risks.
Utilize industry risk analysis available to identify and understand contextual threats to existing and potential clients.
Evaluate whether proposals meet sound business criteria and counter-party credit risk falls within acceptable parameters, and recommends appropriate business credit facilities, including terms or conditions of facilities.
Prepare credit applications providing sound financial and business justification for deals/ proposals within acceptable risk parameters relative to profitability.
Present and defend credit proposals to Management and Board Credit Committees to seek their support.

Operational Focus
Proactively and timely processing of credit applications for existing facilities ensuring consistent, thorough and timely submission within the agreed Turn Around Time.
Detect and evaluate shifts or changes in key parameters in a business relationship or industry and evaluate the implications of such changes on continued business dealings.
Analyze information received from clients and the client's performance. Establish reasons for risk exposure in excess of credit facilities; evaluate these in relation to business risk parameters.
Monitor utilization in excess or arrears of credit facilities and assist Relationship Managers in managing the risk exposure.
Review the financials and non-financials of the customer and advise the Relationship Manager and customer on revision before processing the credit facility.
Review the financial and non-financials of the customer and advise the Relationship Manager and customer for revision before the process of Credit Facility.
Review the correctness of data and information obtained including financials & Risk Return Based pricing and Risk Grading calculations before submission to decision maker.
Build relationships with Credit Originators and Relationship Managers to improve the quality of business proposals and turnaround time on credit evaluations.
Share joint credit responsibility with business.
Understand the implications of substandard delivery.
Ensure full availability of service to the wholesale team.
Identify risks/ barriers to business development that emanate from a client's operating environment and develop strategies to mitigate/ overcome these challenges with the relevant members of the team and the Client.
Monitor and Control quality of portfolio using ‘Condition of Sanction' triggers where possible.
Discuss with Sanctioners about deteriorating trends and trigger events if they give cause for concern and advising the Relationship Manager simultaneously.
Plan and implement annual credit reviews for the portfolio.
Monitor daily referrals to ensure that clients' facilities are managed within the parameters set by credit exercising discretion regarding account conduct based on a close knowledge and understanding of client activities.

Leadership & Stakeholder Management
Coach Relationship Managers and the credit origination team in all aspects of daily work and ensure that team communication is open and ongoing.
Ensure that the bank is up to date with the Client's existing business and possible opportunities and risks, personal and business needs and preferences.

Knowledge and Skills:

Knowledge of the key areas in Wholesale Banking.
Understanding of key financial indicators and usage of financial analysis to evaluate strategic options and opportunities.
Robust credit knowledge
Strong ability to influence, build and /or initiate effective relationships and credibility with others (colleagues, stakeholders and customers).
Ability to identify, clarify/define and work through challenges towards a defined outcome
Reflect high levels of accuracy and attention to detail.
Ability to think in terms of integrated solutions; logical, rational and shows sound judgement.
Excellent communication skills, both verbally and in writing with the ability to listen actively and with interest and interrogate and interpret information effectively.
Ability to effectively and strategically influence across the organization.
Advanced negotiation skills

Qualifications and Experience:

Bachelor's degree in Accounting, Finance or related fields.
Master's degree in business studies is an added advantage
Postgraduate education in Banking and/or Banking certification(s) is an added advantage.
At least 4 years' experience in Credit origination or evaluation.
Experience in project structuring, financial modeling, validation and reviewing financial statements.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 15-Sep-2026

Job closing date : 29-Sep-2026

Senior Manager; Credit Assessment (1 Position(s))

Job Location :

Head Office

Job Purpose:

Responsible to lead the Wholesale Credit Assessment team through competent management, assessment, administration, inspection, monitoring, and reporting on the credit risk of the bank. This ensures the sustainably profitable position of the Bank by originating and maintaining a Wholesale Credit portfolio which contributes to the Bank's strategy.

Main Responsibilities:

Manage the Credit Wholesale personnel to assess the business and financial risks in credit applications through reviews and approvals/rejections of credit applications, as measured by feedback to CREDCO/CCO/Head; Wholesale Credit.
Lead, drive the performance of, and actively manage the team charged with the business of credit assessment and approvals with specific responsibilities for the Wholesale Borrowers as defined by the Bank.
Ensure the highest standards of credit quality through assessment, sampling, and application of best practice to credit proposals and maintenance of the standards throughout.
Advise the Head; Wholesale Credit timely on any known potential or actual shift on risk profile of a borrower / sector providing mitigation or remedial action in the process.
Undertake analysis and manage the credit analysis requirements for counterpart risk and issuer risk. Entities include Individuals, Sovereigns, Financial Institutions, Corporates, Non- Bank Financial Institution, as measured by reviews of all Wholesale, NBFI and Sovereign entities.
Invitee to Credit Committees, Watchlist Forums & Committee, IFRS9 and Board Credit Committee on a need basis.
Engage in front office liaison to identify and mitigate credit risks at the earliest stages and ensure that business is properly structured to maximize the banks protection against credit loss to identify hot spots, sweet spots and black swans in the portfolio.
Work closely with the Head; Wholesale Credit, Head; Wholesale Client Origination and Wholesale Business Unit Heads in streamlining the Operational functions of the bank and recommending beneficial Operational Changes from time to time.
Work closely with other Managers in identifying areas of improvement in the current products, processes and services and recommending appropriate solutions to minimize risks.
Manage information flow in both directions (upwards and downwards).
Build, develop and lead “Winning Teams” through good guidance, training, and empowerment.
Be a Role Model in all aspects of Management to the Direct Reports and other Team Members within the network.
Implement the bank's Performance Management directives.
Ensure staff understand the context of their role in relation to the department and bank strategy.
Manage the performance of departmental staff including contracting, reviewing, and appraising performance.
Develop models for measuring Value at Risk (VaR), including default probability, loss given default, and rating migration.
Assist in preparation and presentation of credit approval packs/ requests to the Credit Committees
Challenge pricing to maximize value. Ultimate sign-off at customer level should meet the requirements of the Pricing Policy and/ or Pricing Committee.
Defend the opinion of the unit on the Credit Committees and ensure that this opinion is correctly captured in the minutes.
Support the Head of Wholesale Credit in the risk aggregation, Management, and proactive monitoring processes.
Develop credit risk measurement methodology.
Ensure full compliance, provide oversight as well as monitor the implementation of various consumer protection requirements across business area/Unit.
Lead the Bank's credit audit assignments in relation to the bank's wholesale portfolio from Bank of Tanzania and External auditors and ensure all audit queries are attended to timely.
Manage credit risk related policies and procedures of the bank as well as staffing and development of the function.
Develop internal assessment models for quantification of product-related credit risks and ensure communication of key risk register.
Ensure full compliance, provide oversight as well as monitor the implementation of various consumer protection requirements across business area/Unit.
Ensure full engagement with MI and Credit Reporting on issues to do with data clean-up for CRB, BoT, internal and external audit findings, and related action items towards closure of the findings.
Engage in initiatives towards proactive understanding and management of IFRS 9 impairments in closely managing key metrics PAR, NPL and ECL (general and specific).
In close engagement with SAM dept, develop, understand the disseminate lessons learnt for focused communication including proactive strategies to learn and improve the book quality.
Engage in system developments to ensure the credit functionalities are fully understood and embedded in the offerings including the relevant staff, are fully involved in end-to-end robust testing to ensure the requisite functionalities are provided to the Bank's satisfaction.

Knowledge and Skills:

Special asset management, business law, wholesale and retail credit analysis
Technical - Business understanding of structured transactions, syndications
Behavioural - Leadership of Change, Adaptability, Coaching, Delegation, Managing Employee Performance.

Qualifications and Experience:

Bachelor's degree in Banking, Business Administration, Finance, Accounting, Commerce, Law, Economics, or related fields.
Master's degree in business studies is an added advantage.
Postgraduate education in Banking and/or Banking certification(s) is an added advantage.
At least 5 years' experience in Credit Management preferably in wholesale or large corporates with leadership experience in medium to large organizations.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 08-Sep-2026

Job closing date : 22-Sep-2026

Senior Relationship Manager; Mortgage Financing (1 Position(s))

Job Location :

Northern Zone, Hq

Job Purpose:

To lead and coordinate the performance of zone Relationship Managers - Mortgage and directly originate, structure and close high-value and complex mortgage transactions. The role is accountable for mortgage portfolio growth, revenue, pipeline conversion, customer experience and asset quality across the assigned zones, while developing strategic referral partnerships and ensuring disciplined execution, compliance and timely end-to-end delivery.

Main Responsibilities:

Translate the mortgage strategy, annual budget and growth priorities.
Provide day-to-day leadership, target allocation, coaching, deal support and performance management
Review RM pipelines, sales activity, lead conversion, productivity and forecasts; identify performance gaps early and implement practical recovery actions
Maintain and deliver a personal high-value mortgage pipeline executives, diaspora clients, property investors and other priority segments
Lead customer discovery, financial needs assessment, proposal development, facility structuring, pricing negotiation and credit submission
Act as the transaction lead across Credit, Legal, Valuation, Credit Administration, Operations, Insurance and Branches to resolve bottlenecks
Review the quality and completeness of mortgage applications
Build and manage strategic referral relationships with property developers, agents, valuers, lawyers, employers, professional bodies and other partners that can generate sustainable mortgage business
Work with Zones, Branches, Corporate Banking, Commercial and Business Banking, Private banking, Digital and Marketing teams to strengthen lead generation, cross-referrals and coordinated mortgage campaigns.
Drive achievement of mortgage disbursement, portfolio growth, revenue, yield, fee and insurance income, and customer wallet-share targets across the assigned territories.
Safeguard portfolio quality
Analyze customer needs, competitor activity, market trends and channel performance. journeys.
Prepare accurate management information, pipeline reports, forecasts, performance insights and business proposals to support timely management decisions
Ensure all mortgage sales and relationship-management activities comply with credit policy, KYC/AML, conduct, fraud prevention, operational risk, regulatory and audit requirements.

Knowledge and Skills:

Mortgage and housing-finance products, customer segments, distribution channels and market dynamics.
Credit appraisal, affordability and cash-flow assessment, Debt Service Ratio, facility structuring and pricing.
Property valuation, Loan-to-Value assessment, collateral, land ownership, legal perfection and insurance requirements.
Mortgage portfolio economics, revenue drivers, asset quality, arrears management and management information.
Sales leadership, performance management, key-account management and strategic partnership development.
Relevant credit policy, KYC/AML, consumer protection, operational risk and mortgage-related regulatory requirements.
Strong leadership, coaching and performance-management capability across a geographically distributed sales team.
Proven high-value business origination, consultative selling, negotiation and deal-closing skills.
Strong credit judgement and ability to structure complex mortgage transactions and present compelling credit proposals.
Executive-level relationship management, influencing and strategic partnership-building skills.
Pipeline management, forecasting, portfolio analysis and advanced Microsoft Excel/reporting capability.
Excellent written and verbal communication, presentation and stakeholder-coordination skills.
Strong planning, execution, problem-solving and decision-making ability under demanding turnaround times.

Qualifications and Experience:

Bachelors degree in Finance, Banking, Accounting, Economics, Business Administration, Real Estate Finance or a related field.
A relevant professional qualification or training in mortgage finance, credit, risk management, sales leadership or financial analysis will be an added advantage.
Minimum of 5 years relevant experience in banking or financial services, including at least 3 years in mortgage finance, secured lending, relationship management or asset sales.
Demonstrable track record of originating, structuring and closing high-value or complex mortgage transactions while maintaining sound credit quality.
At least 2 years experience leading, supervising or coordinating Relationship Managers or a distributed sales team against defined business targets.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted

Job opening date : 10-Sep-2026

Job closing date : 24-Sep-2026

Strategy Monitoring Analyst (1 Position(s))

Job Location :

Head Office

Job Purpose:

Responsible for supporting the execution of the Bank's strategic plan through data-driven monitoring, performance analysis and strategic insights. The role is responsible for collecting, analyzing and interpreting data from multiple sources to monitor strategic initiatives, evaluate business performance, identify emerging trends and risks, and provide actionable insights that support management decision-making.

The role will work closely with Business Units, the Strategy Team and other stakeholders to ensure accurate performance measurement, timely reporting and continuous monitoring of strategic initiatives against the Bank's Medium-Term Plan (MTP).

Main Responsibilities:

Strategy Monitoring & Performance Management

Monitor implementation of the Bank's strategic initiatives and ensure progress is tracked against agreed milestones and timelines.
Maintain and continuously improve the strategy execution monitoring framework and initiative tracker.
Monitor strategic KPIs and performance scorecards across business units.
Track execution against the Medium-Term Plan (MTP) and annual strategy.
Identify execution risks, delays and bottlenecks and escalate key issues appropriately.
Follow up with business units to ensure timely submission and validation of strategic performance information.

Data Analytics & Performance Intelligence
Collect, consolidate and analyze large volumes of operational, financial and strategic data from multiple sources.
Perform advanced quantitative and qualitative analysis to identify trends, patterns, anomalies and performance drivers.
Mine and interrogate data to answer strategic business questions and support evidence-based decision-making.
Develop analytical models and datasets to support strategy monitoring and business performance analysis.
Validate data integrity, completeness and consistency before reporting.
Work closely with the Strategy Data team to define data requirements and leverage available analytical tools.
Perform root cause analysis to explain performance deviations and identify underlying business issues.
Conduct customer, product, channel, sector and portfolio analysis to support strategic decision-making.
Recommend improvements to performance measurement methodologies and analytical processes.

Strategic Insights & Decision Support
Translate complex data into meaningful business insights and practical recommendations.
Analyze business performance against strategic objectives and explain the key drivers behind performance.
Identify emerging risks, opportunities and strategic trends requiring management attention.
Conduct strategic deep dives on key initiatives, customer segments, products, sectors or business issues.
Evaluate new strategic initiatives and value propositions against expected business outcomes.
Support development of business cases through financial and strategic analysis.
Provide analytical support for strategy reviews, planning sessions and special projects.

Stakeholder Engagement & Collaboration
Work closely with business units to understand performance drivers and strategic priorities.
Liaise with the Strategy Data team to obtain and validate analytical outputs.
Build effective working relationships with Finance, Retail, Wholesale, Treasury, Digital and other support functions.
Facilitate discussions with initiative owners to understand implementation progress and challenges.
Promote a data-driven decision-making culture across the organization.

Knowledge and Skills:

Technical Skills

Advanced Microsoft Excel including Power Query, Pivot Tables, advanced formulas and data modelling.
Strong analytical and quantitative skills with the ability to interrogate and interpret complex datasets.
Working knowledge of SQL for data extraction and analysis is highly desirable.
Experience using Power BI or similar data visualisation tools.
Good understanding of data quality management and analytical methodologies.
Strong financial and business performance analysis skills.

Business Competencies
Strategic Analysis & Business Insight - Applies strategic thinking, commercial awareness, analytical problem-solving, and the ability to translate complex data into business opportunities, risks, and actionable insights.
Communication & Execution Excellence - Effectively communicates and presents insights to stakeholders while demonstrating strong planning, organization, attention to detail, and the ability to manage multiple priorities under tight deadlines.

Qualifications and Experience:

Bachelor's Degree in Statistics, Economics, Mathematics, Data Science, Business Analytics, Actuarial Science, Finance, Computer Science, Information Systems or related quantitative disciplines.
Minimum of 3 years' experience in Strategy, Business Analytics, Business Intelligence, Performance Management, Management Information, Financial Analysis or related analytical roles.
Demonstrated experience in analyzing business performance and producing management insights
Experience using SQL, Power BI and advanced Excel

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 16-Sep-2026

Job closing date : 30-Sep-2026