Vacancies (4)

E-learning Advisor (Fixed Term - 2 Years) (1 Position(s))

Job Location :
Head Office, COE
Job Purpose:
Partner with Subject Matter Experts (SMEs) and HRBPs to support the analysis, scoping of development needs, identify solutions, design and develop learning solutions, monitor and evaluate different learning solutions put in place.
Main Responsibilities:
  • Work in a collaborative team environment and use proven instructional design methodologies to analyze learning needs; design and develop content; define measurement strategies and assess the effectiveness of learning programs.
  • Work with subject matter experts to prepare and enhance learning materials according to NMB's established frameworks of learning design.
  • Create engaging learning course content with supporting media including audio, video, animations and graphics.
  • Outline the concept for a course or curriculum, defining (needs for) the course medium, content delivery, assessments, accompanying materials, and complementary learning approaches.
  • Apply adult learning principles to instructional design when creating and sourcing engaging and effective learning content.
  • Manage LMS functions which include monitoring course content, course approvals, and evaluation processes ensuring processes are completed within given timeframes.
  • Define project schedules and manage multiple projects simultaneously.
  • Work collaboratively with the ICT department to set and maintain security roles and access levels.
  • Develop quality assurance plans by conducting intensive analysis, identifying critical control points, monitoring procedures, corrective actions related to e-learning utilization.
  • Generate, analyze, and distribute data reports to the Training & Development Steering Committee, departments and other staff, as needed.
  • Present in a classroom and online setting to ensure that Banking technical and soft trainings are completed in accordance with standards and regulations
  • Provide Support, mentorship, train new and existing employees to a new skills or business systems to existing employees.
Knowledge and Skills:
  • Proficiency with web development tools and learning technologies (Articulate storyline, Camtasia studio, Adobe captivates and Lectora inspire)
  • Ability to develop interactive multimedia content such as video, audio, animations, text, and graphics.
  • Strong knowledge of instructional design principles and methods
  • HR Metrics and Reporting formats
  • Thorough knowledge of and proficiency in the use of Windows based PC system, a range of software packages, including Microsoft Word, Excel, Outlook, and PowerPoint, and Abode Acrobat Professional.
  • MS Excel and any other data analysis tools
  • Monitoring, assessments, and evaluation
  • Business acumen
  • Project management
  • Strong verbal and written communication skills.
  • Presentation skills
  • Organizational skills
  • Facilitation skills
  • Stakeholders' engagement
Qualifications and Experience:
  • Bachelor's degree in ICT Mediated Content Development, Multimedia Technologies and Animations or related specialization.
  • At least 2 years' experience in Learning and Talent Development /Training or similar roles.
  • Experience in development with eLearning tools such as Captivate, Articulate Studio/Storyline, Adobe Photoshop/Illustrator, Animate CC and Software technologies such as HTML5, CSS and JavaScript.


    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it    .

    Only shortlisted candidates will be contacted.
Job opening date : 09-Oct-2026
Job closing date : 23-Oct-2026

Head of Retail Credit - Commercial Lending (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
Responsible for leading and managing the Commercial Lending Credit function, ensuring effective assessment, approval, administration, monitoring, inspection and reporting of credit risk associated with the Bank's commercial lending portfolio.
Main Responsibilities:
    Strategic Focus
  • Lead and manage the Commercial Lending Credit function, ensuring timely and effective assessment of business, financial and credit risks arising from commercial lending applications through review, challenge and approval/recommendation of credit applications within delegated authority.
  • Lead, drive and actively manage the team responsible for credit assessment, analysis and approval of Commercial Lending facilities in line with the Bank's credit policies, procedures and risk appetite.
  • Ensure the highest standards of credit quality through robust assessment, review, sampling and application of best practices in credit analysis and portfolio management.
  • Provide timely advice to the Chief Credit Officer (CCO), Credit Committees and relevant stakeholders on actual or potential changes in the risk profile of borrowers, sectors or the commercial lending portfolio, together with appropriate mitigation or remedial actions.
  • Undertake and oversee comprehensive credit analysis covering counterpart, obligor, industry, business and transaction risks for commercial lending customers.
  • Ensure that commercial lending propositions are appropriately structured, priced and secured to optimize risk-adjusted returns and protect the Bank against potential credit losses.
  • Participate as a full member of relevant Credit Committees, Watchlist Committee and other governance forums, and attend Board Credit Committee meetings when required.
  • Proactively engage with the Front Office to identify emerging risks at the earliest stage and ensure appropriate structuring, conditions and mitigants are incorporated into transactions.
  • Identify portfolio hot spots, emerging risks, growth opportunities and concentration risks, and recommend appropriate actions to management.
  • Lead the development and enhancement of credit risk reporting and monitoring for the Commercial Lending portfolio, including relevant monthly, quarterly and ad hoc reports to management and the Board.

    Leadership and People Focus
  • Work closely with the Chief Credit Officer, cross functional and Credit Heads of Department, Zonal Managers and Branch Managers to strengthen credit processes and support effective execution of the Bank's commercial lending strategy.
  • Collaborate with Commercial Banking, Relationship Managers and other business stakeholders to identify areas of improvement in products, processes and services while ensuring appropriate risk controls.
  • Provide effective leadership, direction and oversight to the Commercial Lending Credit team.
  • Manage information flow effectively in both directions, ensuring timely communication of strategic priorities, policies, risks and performance expectations.
  • Build, develop and lead high-performing teams through effective guidance, coaching, training, delegation and empowerment.
  • Act as a role model in all aspects of leadership and management for direct reports and other team members.
  • Implement the Bank's Performance Management directives and ensure effective performance management of departmental staff.
  • Ensure staff understand the context of their roles and responsibilities in relation to the Credit Department and the Bank's overall strategy.
  • Manage the performance of departmental staff, including objective setting, performance reviews, coaching, development and appraisal.
  • Develop the capability of the team to enhance credit analysis, commercial lending expertise, risk assessment and portfolio management.

    Operational Focus
  • Develop and implement appropriate credit risk measurement and portfolio monitoring methodologies for the Commercial Lending portfolio, including probability of default, loss given default, expected loss and rating migration.
  • Review and challenge credit proposals and approval packs submitted to Credit Committees, ensuring that key risks, mitigants, pricing and risk-adjusted returns are adequately addressed.
  • Support the CCO in credit risk aggregation, management and proactive monitoring of the Bank's commercial lending portfolio.
  • Challenge transaction pricing, structure and terms to ensure appropriate compensation for credit risk and maximize value to the Bank, within the approved pricing framework.
  • Lead proactive identification, assessment and management of deteriorating accounts and emerging credit risks in collaboration with relevant business and Special Asset Management teams.
  • Ensure effective management and monitoring of the Bank's commercial lending credit risk policies, procedures and delegated lending authorities.
  • Develop and maintain internal assessment models and methodologies for quantifying product, sector and transaction-related credit risks.
  • Ensure that key commercial lending credit risks are appropriately captured, communicated and monitored through the Bank's risk registers.
  • Provide oversight and ensure compliance with applicable regulatory, consumer protection and credit risk requirements within the Commercial Lending portfolio.
  • Ensure effective engagement with Management Information (MI) and Credit Reporting teams on data quality, data clean-up, CRB reporting, Bank of Tanzania reporting, audit findings and related action plans.
  • Proactively monitor and manage the impact of IFRS 9 impairment requirements on the Commercial Lending portfolio and ensure appropriate understanding and management of ECL.
  • Work closely with Special Asset Management (SAM) to identify lessons from distressed and non-performing commercial lending accounts and translate these into proactive strategies for improving portfolio quality.
  • Ensure effective monitoring of sector, industry and customer concentration risks within the Commercial Lending portfolio and recommend appropriate limits or mitigation strategies.
  • Participate in system development initiatives, including LMS, CBS and other credit systems, to ensure that commercial lending credit functionalities are properly designed, understood, tested and embedded.
  • Continuously review credit processes and recommend improvements that enhance turnaround time, customer experience, portfolio quality and operational efficiency without compromising credit risk standards.
  • Ensure compliance with the Bank's credit policies, procedures, risk appetite, regulatory requirements and approved delegated authorities.
Knowledge and Skills:
  • Comprehensive knowledge of commercial and corporate lending, credit risk management and credit analysis.
  • Understanding of cash-flow assessment, transaction structuring and credit risk assessment.
  • Knowledge of banking products, business law, security documentation and lending principles.
  • Knowledge of portfolio management, credit monitoring, restructuring and remedial management, regulatory requirements applicable to banking and credit risk management.
  • Understanding of IFRS 9, ECL, NPL management and other relevant credit risk frameworks, commercial sectors, market dynamics and factors affecting business and credit performance.
  • Business understanding of structured transactions
  • Leadership of Change, Adaptability, Coaching, Delegation, Managing Employee Performance
Qualifications and Experience:
  • Bachelor's Degree in Banking, Business Administration, Finance, Accounting, Commerce, Law, or Economics
  • Relevant certification(s) subject to the specific role requirements
  • Master's degree in business studies is an added advantage
  • Postgraduate education in Banking and/or Banking certification(s) is an added advantage
  • At least 7 years of work experience in the relevant field with proven track record of leadership experience in medium to large organizations


    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.

    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.
Job opening date : 19-Oct-2026
Job closing date : 02-Nov-2026

Senior Manager; Operational Risk (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
Ensure compliance with established frameworks and effective operational risk management across the Bank. Provide insights and recommendations on the Bank's operational risk profile and collaborate with business units to develop mitigation strategies.
Main Responsibilities:
    Risk Assessment, Analysis & Reporting
  • Develop and maintain an operational risk management framework that aligns with industry best practices and regulatory requirements.
  • Conduct regular risk assessments and risk reporting and provide insights and recommendations to the Head of Operational Risk on the banks operational risk profile.
  • Collaborate with business units to identify, assess, and control operational risks and to develop risk mitigation strategies.
  • Monitor and evaluate the effectiveness of the banks risk mitigation strategies and processes and make recommendations for improvements as needed.
  • Lead and facilitate risk-related training and awareness programs for staff, including the development and delivery of risk management policies and procedures.
  • Represent the operational risk management function in senior-level meetings, including risk committee meetings, and provide insights and recommendations on the banks operational risk profile.
  • Develop and implement a simplified RCSA process that covers all key controls and emphasizes the assurance over fundamental and routine controls.
  • Compile and analyze regular performance metrics regarding the risk profile and use these metrics to drive the performance development of the governance and control teams and units under review.
  • Monitor and remediate red and amber hot spots emanating from formal reviews, senior management and governance forums.
  • Ensure that the governance and control teams have the necessary skills and capabilities to perform their engagements, and that their work is in line with professional standards and best practices.

    Business Relationship Management / Advice & Guidance
  • Build and maintain strong relationships with business units and key stakeholders, including senior management, to understand their operational risk profile and provide advice and guidance on risk management best practices.
  • Act as a trusted advisor to business units, providing subject matter expertise on operational risk and helping them identify, assess, and control risks.
  • Collaborate with business units to develop risk mitigation strategies that align with the banks overall risk management framework.
  • Provide guidance to business units on risk management policies and procedures and help ensure that they are being effectively implemented and adhered to.
  • Facilitate risk-related discussions and decisions, including risk assessments, risk reporting, and risk mitigation strategies.
  • Provide regular status updates to business units on risk management initiatives and progress and identify opportunities for improvement.
  • Track and report on key Environmental, Social and Governance (ESG) - related operational risk indicators, including data related to climate events, environmental compliance breaches, and reputational risks.
  • Assist in aligning internal practices with regulatory expectations and best practices in ESG and climate risk governance (e.g., BoT 2025 Guidelines, NBAA Guidelines, ISSB, TCFD).
  • Collaborate with ESG, Sustainability, BCM or Risk Policy teams to strengthen the banks climate resilience and sustainable risk culture.
  • Conduct awareness and training sessions on climate and ESG risks as part of broader operational risk training.
  • Contribute to the development of dashboards or reports related to climate risk exposure and sustainability metrics for risk committees and regulators.

    Team Leadership
  • Provide strategic leadership and direction to the operational risk management function, ensuring that it supports the bank's overall risk management strategy.
  • Mentor and develop junior operational risk management staff, providing guidance and support as needed
  • Foster a positive and collaborative team culture, promoting open communication, teamwork, and continuous improvement.
  • Ensure that the operational risk management function is staffed with knowledgeable, competent, and motivated individuals who are aligned with the banks overall risk management strategy.
Knowledge and Skills:
  • Proven experience in a bank or a financial institution with a focus on risk management and control.
  • In-depth knowledge of retail and commercial banking products, risk management tools and methodologies, and operational processes.
  • Expertise in analyzing and reporting on key areas of concern through the use of MI.
  • Proficiency in Microsoft Excel and Other data analysis tools.
  • Advanced knowledge of risk principles, processes, and techniques, including relevant regulatory frameworks and legislation (e.g., Basel 2, ISO 310002008, King IV, COSO, etc.).
  • Experience in stakeholder management and team leadership.
  • Strong risk management and control skills, including risk assessment, auditing, and control design.
  • Excellent communication and influencing skills; with the ability to engage staff at all levels. Facilitation and team leadership skills.
  • Critical thinking and problem-solving abilities.
  • Excellent customer service skills.
  • Effective time management and organizational skills.
  • IT proficiency, including Microsoft Excel and other data analysis tools.
Qualifications and Experience:
  • Bachelor's degree in finance, economics, risk management or relevant field.
  • Certification in Professional Risk Management or a willingness to obtain it.
  • Advanced numeracy skills and expertise in Microsoft Excel is preferred
  • Additional relevant certifications, such as PRINCE2, FRM or Six Sigma is preferred
  • Minimum of 5 years of banking experience, with a focus on risk management or audit.
  • Substantive experience in a financial services business or professional services firm.
  • Proven track record of managing stakeholders at all levels and leading teams.
  • Solid understanding of operational risk frameworks, ESG, RCSAs, KRIs, loss event reporting, governance and assurance reviews.
  • Experience in preparing reports and dashboards for senior management and governance committees.
  • Familiarity with regulatory requirements and risk management standards (e.g., Basel II/III, COSO (ERM), ISO 310002008, King IV).
  • Demonstrated experience in multiple parts of the risk management process, such as audit, compliance, regulation, risk control, and operations.


    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.
Job opening date : 12-Oct-2026
Job closing date : 26-Oct-2026

Specialist; Financial Crime Controls (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
To support the design, implementation, monitoring, and continuous improvement of financial crime controls across the Bank.
Main Responsibilities:
    AML/CFT/CPF Controls
  • Review and assess customer due diligence (CDD), enhanced due diligence (EDD), and ongoing customer monitoring processes.
  • Assess customer profiles, expected account activity, source of funds and, where appropriate, source of wealth.
  • Support the identification and escalation of unusual or potentially suspicious customer activity.
  • Review transaction monitoring alerts and support investigations where required.
  • Assist with the preparation and submission of suspicious transaction/activity reports in accordance with applicable requirements.
  • Monitor high-risk customers, jurisdictions, products, and transactions.

    Sanctions and Screening
  • Review and investigate potential screening matches and ensure appropriate escalation and disposition.
  • Assist in maintaining effective controls for sanctions compliance and screening-related risks.

    Transaction Monitoring and Investigations
  • Review transaction-monitoring alerts and investigate unusual or potentially suspicious activity.
  • Identify potential money laundering, terrorist financing, proliferation financing and other financial crime typologies.
  • Investigate suspected suspicious transactions and activities; and escalate material or suspicious activity/transactions in accordance with the Bank's established procedures.
  • Prepare comprehensive investigation reports and recommendations.

    Financial Crime Risk Assessment
  • Support enterprise and business-level ML/TF/PF risk assessments.
  • Assess risks associated with customers, products, services, delivery channels and geographic locations.
  • Identify emerging financial crime risks and typologies.

    Policies, Procedures and Governance
  • Contribute to the development and periodic review of AML/CFT, sanctions, fraud, and other financial crime policies and procedures.
  • Ensure procedures remain consistent with applicable regulatory requirements and industry standards.
  • Provide accurate management information on transaction monitoring, investigations, control testing and remediation.
  • Support financial crime governance committees and prepare relevant reports and presentations.

    Training and Awareness
  • Support AML/CFT/CPF and financial crime awareness programmes.
  • Assist in identifying staff training needs.
Knowledge and Skills:
  • Familiarity with Anti-Money Laundering (AML), Counter Terrorism Financing, Counter Proliferation Financing, Customer Due Diligence (CDD), and Sanctions screening rules and regulations is essential.
  • Good understanding and appreciation of financial crime risk management practices.
  • Expert knowledge of AML transaction monitoring systems, analytical and investigative processes and reporting requirements.
  • AML & Financial Crime Knowledge
  • Sanction and watchlist screening
  • Investigation and Analytical Skills
  • Regulatory and Compliance Knowledge
  • Strong communication skills
Qualifications and Experience:
  • Bachelor's degree in Banking, Finance, Accounting, Economics, Law, Business Administration, Actuarial Science, Data Science, Computer Science or related field
  • Professional certification in AML, Financial Crime, Compliance, Sanctions Control e.g. CAMS, CFCS, CGSS, CFE will be an added advantage.
  • At least 3 years of relevant professional experience in banking, financial services, AML/CFT, compliance or financial crime investigations.



    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.

    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.
Job opening date : 08-Oct-2026
Job closing date : 22-Oct-2026
Position(s)