Vacancies (6)

Executive Assistant to Chief Technology & Digital Transformation (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
To provide high-level executive, administrative, financial planning and coordination support to the Chief Technology & Digital Transformation by ensuring effective budget monitoring and reporting, efficient office and stakeholder management, timely preparation of reports and correspondence, proper documentation and records management, and coordinated planning of departmental resources, headcount and key technology workstreams to enable smooth execution of the department's strategic priorities.
Main Responsibilities:
    Financial planning, Monitoring & Reporting

  • Review all administrative departmental budgets to actual reports on monthly basis identifying any areas of concern.
  • Monthly/ Quarterly budget meetings with all sections within the department.
  • Recommend the requisitions and check request verifying budget is sufficient and proper charge codes are identified
  • Work with managers in the department & Finance Department to complete yearly budget request and justifications both OPEX & CAPEX Budget for the financial year.
  • Review operational and financial records and reports and make recommendations for improvements; work with departments to compile data necessary to analyze and determine operational and financial efficiency.
  • Conduct research necessary to prepare forecasts of future financial / business conditions using multiple scenarios, review trends impacting Technology, Operations, and Key technology Projects.
  • Analyze budget performance to include a review of actual and budgeted expenses.
  • Conduct cost-benefit analyses as required to assist in making management decisions regarding benefits of current and proposed program proposals, capital budgets etc. create financial models using electronic spreadsheets.
  • Monitor budget performance. Develop policies for budget monitoring and control.
    Prepare special management reports for EXCO on departmental & initiatives financials.
  • Assist cost center managers in budget preparations and interpretations, providing explanations on specific budget items.
  • Coordinate and consolidate cross-department analytical reports and presentations on Technology & Digital Transformation portfolio for the Chiefs review.
  • Assist with compilations of routine and ad hoc reports as needed
  • Coordinate the performance management meeting, coordinate the scorecards for all departments, consolidate the scorecard and track the performance and commitments

    Administrative

  • Act as the first point of contact for inquiries from external and internal customers by representing the bank in a positive manner.
  • Assist the Chief Technology & Digital Transformation with scheduling meetings, coordinate interviews, appointments, and maintaining calendar; facilitate and act as the meetings secretary of departmental top management meetings.
  • Attend meetings, take minutes of all meetings and track the action list to closure, ensure all committed actions for all meetings are closed or updated before the next meeting.
  • Support Heads of Department in coordinating pipeline and work-flow.
  • Exercise discretion with the filing of documents, topics/subjects pertaining to all incoming and outgoing information for Chief Technology & Digital Transformation., budgeted, and executed.
Knowledge and Skills:
  • Experience at working both independently and in a team
  • Able to learn, understand and apply new technologies
  • Solid knowledge of standard office administrative practices and procedure
  • Strong written and oral communication skills
  • Excellent customer service knowledge and ability to impart positive customer & vendor relations
  • Demonstrated ability to communicate complex issues and concepts in a simple manner managing multiple tasks simultaneously with strong attention to detail
  • Demonstrated experience and ability to work effectively in a dynamic, collaborative and fast-paced atmosphere
  • Ability to manage complex and highly confidential information
  • A high degree of personal organization and self-management
Qualifications and Experience:
  • Bachelor Degree in Accounting/ Finance/ Information Systems or related field.
  • 3 years' experience in managing ICT Budget and ICT administrative work related to SRM, HR, and Finance


    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.
Job opening date : 30-Jun-2026
Job closing date : 14-Jul-2026

Head of Innovation (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
To lead and drive the bank's innovation agenda by defining and executing a comprehensive innovation strategy that positions the institution as a market leader in financial services, fosters a culture of creativity and continuous improvement, and delivers transformative solutions that enhance customer experience, drive revenue growth, improve operational efficiency, and strengthen competitive advantage, while overseeing Enterprise Architecture to ensure the bank's technology landscape remains strategically aligned with business objectives.
Main Responsibilities:
    Innovation Strategy
  • Develop and continuously refine a bank-wide innovation strategy aligned with corporate vision, growth targets, and customer-centric objectives.
  • Establish a multi-year innovation roadmap covering product innovation, digital transformation, and operational enhancements.
  • Identify and prioritize high-impact innovation opportunities that drive revenue growth, cost optimization, and competitive differentiation.
  • Build and manage a structured innovation pipeline
  • Leverage macroeconomic, industry, and technology trends to identify high-impact innovation opportunities and establish robust innovation metrics and performance indicators applicable across core and disruptive innovation portfolios.
  • Ensure that all product, technology, and service innovations are deeply customer-centric, integrating end-to-end customer journey mapping and experience design principles throughout the development process.
  • Drive the exploration and development of disruptive innovations, focusing on “game-changing” initiatives, including the introduction of new-to-market products, services, and business models.

    Enterprise Architecture Strategy
  • Define and maintain the enterprise architecture vision, principles, and target state architecture aligned with business strategy.
  • Develop a technology roadmap that supports scalability, resilience, integration, and digital innovation.
  • Ensure alignment between business strategy, IT investments, and architecture standards.
  • Drive modernization initiatives (cloud adoption, API strategy, microservices, data platforms).
  • Establish architecture governance frameworks to guide technology decisions and ensure compliance.

    Fintech & Ecosystem Strategy
  • Design and execute a fintech partnership and ecosystem strategy to accelerate innovation and expand digital capabilities.
  • Identify, assess, and prioritize strategic fintech partnerships, investments, and alliances aligned with business priorities.
  • Develop collaboration models (e.g., partnerships, accelerators, venture programs, APIs, embedded finance).
  • Build an open banking and platform strategy to position the bank within broader financial ecosystems.
  • Monitor global fintech trends and integrate best-in-class external capabilities into the bank's offerings.

    Strategy Implementation
  • Drive the execution of the Innovation Department's strategy by translating strategic priorities into clear, measurable initiatives and deliverables.
  • Oversee and coordinate the implementation of innovation initiatives across sub-units, ensuring alignment, consistency, and timely delivery.
  • Enable collaboration across departments to ensure seamless integration of innovation within the broader Digital & Transformation agenda.
  • Champion a culture of innovation, agility, and accountability, empowering teams to deliver on strategic goals effectively.

    Research & Development
  • Lead the identification, evaluation, and prioritization of emerging technologies, market trends, and customer needs to inform the organization's innovation pipeline.
  • Establish and oversee a structured R&D framework that supports ideation, experimentation, prototyping, and commercialization of new solutions.
  • Drive collaboration with internal teams, external partners, fintechs, academia, and industry bodies to accelerate innovation and access new capabilities.
  • Ensure rigorous validation of new concepts through research, testing, and pilot programs to minimize risk and maximize value creation.
  • Champion data-driven decision-making by leveraging research insights, customer feedback, and market intelligence in the development of new products and services.
  • Allocate and optimize R&D resources (budget, talent, tools) to maximize innovation outcomes and return on investment.

    Financial Management
  • Develop and manage the Innovation Department's budget, ensuring optimal allocation of resources in line with strategic priorities and expected impact.
  • Define an innovation investment framework that prioritizes high-value initiatives, balancing short-term wins with long-term transformation opportunities.
  • Evaluate and approve funding for innovation projects, ensuring robust business cases, clear value propositions, and measurable ROI.
  • Monitor and control expenditure across innovation initiatives, ensuring financial discipline, transparency, and efficient use of resources.
  • Lead initiatives aimed at reducing operating costs (OPEX) while maintaining or improving service quality.
  • Promote adoption of lean, agile, and efficient delivery models to minimize waste and optimize resource utilization.

    People Management
  • Build and sustain a high-performing team culture
  • Guide and support team leaders
  • Foster a motivating work environment
Knowledge and Skills:
  • Strong knowledge of strategy development, road mapping, and execution frameworks.
  • Deep understanding of banking products, services, and operations (retail, corporate, digital banking).
  • Knowledge of regulatory frameworks
  • Awareness of industry trends, competitive landscape, and customer expectations.
  • Expertise in innovation frameworks (design thinking, lean startup, agile methodologies).
  • Familiarity with emerging technologies
  • Awareness of venture trends, startup ecosystems, and digital platforms.
  • Knowledge of application, data, and infrastructure architecture.
  • Ability to align technology strategy with business objectives.
  • Knowledge of digital transformation frameworks and modernization approaches.
  • Familiarity with platform-based business models and ecosystem thinking
  • Ability to establish and manage structures, processes and standards
  • Advanced Analysis; Report writing; Presentation skills
  • Strong planning, organization and documentation skills
Qualifications and Experience:
  • Bachelor's degree in Business Administration, Finance, Information Technology, Engineering, or related field.
  • A Master's degree (MBA or equivalent) in Business, Innovation, Technology Management, or Digital Transformation is an added advantage.
  • Postgraduate education in Banking and/or Banking certification(s) is an added advantage
  • Minimum of 7 years of relevant experience, with a strong track record in innovation, digital transformation, or strategy within the banking or financial services sector.
  • Proven experience in leading innovation initiatives from ideation to implementation and scaling.
  • Exposure to enterprise architecture, digital platforms, and emerging technologies is highly desirable.
  • Experience in working with or managing fintech partnerships, ecosystems, or external innovation stakeholders is an advantage.
  • Strong managerial and interpersonal skills
  • Proactive in identifying new trends and innovation ideas on various categories
  • Relevant professional certifications (e.g., Innovation Management, Agile/SAFe, Design Thinking, TOGAF, or Project Management) are an added advantage.


    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.
Job opening date : 01-Jul-2026
Job closing date : 15-Jul-2026

Manager; HR Transactional Services (1 Position(s))

Job Location :
Head Office
Job Purpose:
To oversee, supervise and coordinate the HR Transactions Services Unit to ensure staff Compensation and Benefits, Payroll, other HR transactions are operating efficiently and accurately while maintaining payroll standards and staff morale.
Main Responsibilities:
  • Oversee end-to-end payroll processing, ensuring accuracy and the timely payments of salaries to all staff.
  • Monitor employment costs and payroll cost trends against budget and advise Management on any deviation.
  • Ensure payment of benefits as approved by Management (advances, loans processing, staff bonus, leave allowance etc.)
  • Support HR outsourced services on timely payment of various items including control number payments, medical and staff benefits.
  • Ensure compliance with all statutory requirements and statutory deductions are accurately and timely processed including Pension, PAYE, WCF, HESLB and others.
  • Process and pay all terminal benefits including one month salary in lieu of notice of termination, leave allowance, outstanding leave days etc.
  • Develop and nurture relationships with key internal and external stakeholders such as Internal and External Auditors, BOT, Finance, TRA, Pension authorities, Legal and Government agencies and other authorities.
  • Establish and supervise HR Transactions services unit and ensure compliance with processing HR Transactions including Payroll.
  • Ensure proper maintenance of payroll data and related system(s)
  • Ensure that staff loans and advances are accurately processed and deducted at source and reports are available when required.
  • Provide data, reports, and other information to internal and external auditors, close audit queries pertaining to HR Transactional Services.
  • Ensure monthly payroll and loans' reconciliations are done accurately and on time.
  • Manage, lead, develop, and provide guidance on priorities, assignments and performance of HR Transactions team members.
  • Assess and monitor the training and development needs of direct reports.
Knowledge and Skills:
  • Business understanding of commercial contextual payroll, compensation & employees' benefits
  • Technical Proficiency in advanced excel, word, PowerPoint, payroll processing.
  • Behavioral Building positive working relationships, attention to details, communication, contributing to team success, decision-making, information monitoring, planning & organizing, quality orientations and ability to handle highly confidential staff data.
Qualifications and Experience:
  • Bachelor's Degree in Human Resources, Finance, Business or related fields.
  • Master's degree in business studies is an added advantage
  • Postgraduate education in Banking and/or Banking certification(s) is an added advantage
  • Minimum of 4 years' experience in the field of Payroll Administration, Compensation and Benefits.

    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender-balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.
Job opening date : 03-Jul-2026
Job closing date : 17-Jul-2026

Private Banking Portfolio Monitoring Manager (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
To grow/improve and maintain Asset portfolio quality, timely clearance of Audit issues, loan documentation also collaborates with other departments to facilitate customer engagement platforms and other events with key stakeholders.
Main Responsibilities:
  • Take a lead and ensure Private Banking department maintains healthy credit portfolio with acceptable PAR and NPL levels, timely clearance of audit issues and proper loan documentation through networking with colleagues at branches, zones and Head Office Departments.
  • Advise Head, Private Banking from time to time on all aspects of the development of department risk management to ensure that each team member is well informed.
  • Provide leadership on strategy development by advising the Head, Private Banking on creative monitoring ideas in Private schemes, executive Loans and other unsecured lending facilities that will expand the scope of the portfolio and banks outreach in Private and Parastatals High end personnel value chain space.
  • Prepare periodical and ad-hoc reports relating to the assets, quality and others.
  • Monitor and ensure Private Banking loan portfolio is in good condition and within the acceptable risk levels.
  • Perform scheduled and event triggered reviews and identify all early warning signs timely
  • In consultation with other stakeholders, conduct thorough performance reviews of all credit related products and present comprehensive reports to appropriate forums
  • Follow-up and engage action owners to ensure timely and adequate closure of all agreed actions/issues
  • Assist Head, Private Banking in submission of accurate and timely reports to risk management forums, quality, watchlist committees, Credit Committee and other stakeholders (within agreed/specified timelines), highlighting performance against defined credit quality parameters.
  • Be credit risk champion in business process and give feedback to Head Private Banking from time to time to ensure alignment.
  • Provide motivational and inspirational leadership with peers and stakeholders and communicate clear performance expectations in relation to Portfolio Quality.
  • Assist Senior Managers as well as Relationship Managers by supervising, reviewing and clearance of all audit queries.
Knowledge and Skills:
  • Sound understanding of Private Schemes and other unsecured personal lending products and services in the market.
  • Excellent knowledge of the private sector
  • Excellent knowledge of banking operations, regulatory requirements, procedures and financial markets in Tanzania.
  • Self-motivated, innovative with ability to initiate and lead change.
  • Excellent communication (English and Kiswahili), numerical, analytical, report writing and presentation skills
  • Managerial and leadership skills
  • Strong interpersonal and networking skills for both internal and external customers
  • Ability to effectively prioritize and execute tasks in a high-pressure environment with minimum supervision
Qualifications and Experience:
  • Holder of a bachelor's degree in Business Administration, finance, accounting, banking, economics, business and other relevant fields.
  • Master's Degree will be an added advantage
  • At least 4 years' working experience in business, credit, monitoring, inspection, audit, SAM and/or related space
  • Experience in building and developing high performance teams.

    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.
Job opening date : 02-Jul-2026
Job closing date : 16-Jul-2026

Senior Product Specialist (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
Responsible for leading the implementation of core banking systems products from concept to delivery by working closely with the business teams. Interact with external resources/software vendors to identify and resolve issues/problems and gaps
Main Responsibilities:
  • Gather product requirements related to Core Banking Systems from business units and translate them into technical requirements and solutions and/or write supporting requirement specification documents
  • Partner with business stakeholders to understand technical trade-offs and architecture to drive product roadmap, positioning, requirements and feature delivery
  • Provide product knowledge and mentoring to analysts and specialists
  • Business analysis and requirements documentation of complex product management projects for building new products or enhancement / extension of current products
  • Ensure product readiness by all stakeholders is conducted before products are implemented in live
  • Oversee any new designs and deployments of all products related changes in the Core Banking Systems.
  • Ensure there is clear end to end understanding of system expectations and behavior
  • Define clear UAT test cases and scenarios and ensure UAT is conducted and sign off is done for any changes on CBS systems (product/system setups, back-end fixes/patches, new releases)
  • Manage products throughout life cycle in the Core Banking Systems. Analyze and simulate operational changes requested and ensure clear user acceptance tests are being signed off
  • Lead the periodic review and correction of different Core Banking Systems (CBS) products and services and ensure monitoring and continuous enhancements of the existing products
  • Keeping track of all changes in existing product portfolios for audit purposes. Ensure all key issues of the systems are being resolved/managed regularly
  • Explore systems capabilities which are not utilized to advise the business of the products and services which can be offered to customers.
  • Link between business updates to application development to ensure technology solutions support business requirements.
  • Lead the development of workflow improvements throughout the various departments making use of the core banking applications.
  • Identify systems gaps and develop suitable plans to close the gaps
  • Follow industry trends through exploring complementary and competitive products, meeting with partners, attending conferences, and investigating new technologies.
  • Lead the products training efforts for all touchpoints to the business users, inclusive of documentation, publications, E-Training tools.
Knowledge and Skills:
  • Knowledge of core banking systems and different platforms of banking products
  • Ability to work on multiple projects, balancing competing priorities.
  • Demonstrated ability to work effectively in a dynamic, collaborative and fast-paced atmosphere
  • Attention to detail and accuracy
  • Demonstrated advanced analytic and diagnostic skills.
  • Ability to apply competence in new or complex situations.
  • Strong SQL and database developments skills
  • Demonstrate leadership skills and the ability to lead teams and motivate team members, as needed.
  • Excellent in working with teams and with colleagues on a one-to-one basis.
  • Ability to work collaboratively across organizational boundaries
Qualifications and Experience:
  • Bachelors Degree in Computer Science /Computer Engineering / Information Technology or any other related field
  • Relevant certification(s) including ITIL is an added advantage.
  • At least four (4) years of work experience in the relevant field with leadership experience in medium to large organizations working in Core Banking product analysis & configuration.
  • Experience in SQL querying and database developments
  • Extensive experience with any programming languages like Java, Python and or C
  • Financial service experience in product management or related areas including relationship management, IT development, and project management


    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.

    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.
Job opening date : 01-Jul-2026
Job closing date : 15-Jul-2026

Specialist; Card Settlement & Reconciliation (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
To perform clearing and settlement of incoming and outgoing files of various card associations, attend queries raised by finance reconciliation team, effect merchant payments & recognize income, perform customer refunds and managing pool accounts for credit and Prepaid cards.
Main Responsibilities:
  • Ensure daily clearing files are well processed and sent to MasterCard VISA and UPI as required
  • Work on outgoing and incoming files for Visa, MasterCard and UPI to investigate rejected files/discrepancies
  • Ensure Settlement files are downloaded correctly from MFI and Edit package (EP) systems
  • Ensure daily settlement process for Visa and MasterCard and UPI is performed correctly.
  • Liaise with treasury and Finance department to ensure there are enough funds before settlement due date.
  • Advise Card Operation and Card Accounts to work on rejected settlement entries
  • Ensure timely processing of Visa, MasterCard and UPI transactions fees and charges
  • Prepare Settlement voucher for issuing and acquiring Business for onwards posting at finance department
  • Manage NOSTRO settlement account and Mirror account, and ensure similar entries are reflected on both accounts
  • Manage BOT settlement accounts for domestic/intra country settlement
  • Manage reconciliation of all Settlement and card business accounts
  • Process chargeback payments to Card Holders and recover funds from Merchants for failed chargebacks.
  • Prepare Voucher for cardholder refund and merchant debit/credit payment.
  • Manage and reconcile prepaid and credit card Pool account
  • Ensure VAT and Withholding Tax calculations are done timely and the posting vouchers are prepared correctly
  • Ensure all adjusted and unsettled transactions are posted timely and in correct GL
  • Ensure highest level of customer service provided to network and internal customers
  • Provide coaching and training to branch staff and call center for all issues related to Card operation
  • Oversee the timely and successful completion of all required file injections (e.g., AUTH dump, DCF, and T112).
Knowledge and Skills:
  • Card business clearing and settlement knowledge obtained from Visa or MasterCard, UPI or Third-party processor organization
  • Prepaid and credit card knowledge
  • Must have good computer application knowledge – Advanced level of Excel
  • Teamwork/Personal Effectiveness - clear and concise communication, time management, adaptability
  • Interpersonal skills - develop relationships with colleagues within bank and cardholders and merchants coaching / presentation/ training skills
Qualifications and Experience:
  • Holder of University Degree in Accounts/Finance/Banking or related field
  • Relevant certification(s) subject to the specific role requirements.
  • Banking certification(s) is an added advantage
  • At least 2 years' working experience in Banking industry specifically in Card Business Operation


    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.
Job opening date : 10-Jul-2026
Job closing date : 24-Jul-2026
Position(s)