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Vacancies (6)

Investor Relations Analyst (1 Position(s))

Job Location :
Head Office
Job Purpose:
Iimplement and manage a world-class investor relations program rooted in transparency, trust, and collaborative communication.
Main Responsibilities:
  • Analyze critical information regarding financial, strategic, economic, and competitor developments and communicates this information to senior management, to the key business units, and the investing public. Consolidate and evaluate feedback from analysts, investors, and business media that may impact the bank's performance and valuation.
  • Assist in the preparation of the corporate kit, fact sheets and Q&A sheets for senior management and key business units.
  • Communicate information through dissemination of press releases and disclosures to the investing public and the Investor Relations (IR) distribution list.
  • Prepare presentations and other support materials used in the Annual Shareholders' Meeting, Investor roadshows and conferences, and Planning conferences.
  • Provide assistance in answering queries and surveys made by either internal (business units) or external (analysts, investors, regulators, media, clients) contacts.
  • Assist the Head; Investor Relations in complying with regulatory requirements such as press releases and disclosures to DSE, CMSA, and Bank of Tanzania.
  • Work with the Communications Unit, to maintain and improve relations and communications between the organization and the investing public, shareholders, and financial professionals to enhance the standing of the organization's stock and debt.
  • Assist the Head; Investor Relations in the preparation and timely completion of the Annual Report through the consolidation of inputs from all groups, verification of the viability of the information used, and the final editing of the content of the report.
  • Provide analytical support for any “go to the market” initiatives the bank may choose to use for purposes of raising additional equity for the Bank to ensure full subscription; and
  • Provide regular feedback to management and other stakeholders on investment/analyst community perceptions of the bank, concerns, and investment criteria.
  • Build and improve relationships with the investing community by actively taking part in one-on-one meetings and correspondence with fund managers, credit and equity analysts, rating agencies, correspondent banks, and the business and financial media.
  • Maintain and update the Investor Relations web page in the official bank website.
  • Analyze and produce reports on the bank's financial performance (with reference to the financial statements), and the performance in relation to the industry and the main competitors.
  • Maintain the database of competitive information (financial and non-financial data of NMB Bank and peer banks) and use the same in coming up with regular reports and analysis.
  • Assist in the preparation of data and materials for capital raising exercises (i.e., debt and equity raising).
  • Perform ad hoc requests for senior management, internal and external clients especially related to the areas of Investor Relations, competitive monitoring, and analysis.
  • Collaborate and participate in financial planning & reporting processes, quarterly earnings process, ESG disclosures and investor communications & targeting approach.
  • Analyze our business fundamentals and analyze our investors to look for areas of improvement.
  • To analyze ownership trends, shareholder engagement and key points of investor interaction.
  • Periodically conduct macro-economic, competitor, and stock analysis.
  • Assists the Head; Investor Relations in administrative responsibilities.
Knowledge and Skills:
  • Sound knowledge of the Banking sector
  • Ability to excel in a fast paced, time pressured environment.
  • A solid understanding of the banking sector and Capital Markets along with their accompanying regulations.
  • Ability to interact with senior officials of banks, capital markets, stock exchange, large/institutional investors, and the government.
  • Strong command of MS Office applications, including Excel, PowerPoint, and Word.
  • Strong data, analytical and organization skills
  • Strong interpersonal skills and an excellent ability to communicate (written, verbally).
  • Demonstrable problem-solving, quantitative, and analytical skills; strategic and creative thinking.
Qualifications and Experience:
  • Bachelor's degree or its equivalent in Economics/ Finance/ Accountancy/ Banking, Law or other related fields of studies.
  • Must have at least 2 years' experience in working in Finance/ Investment or related discipline.
  • Experience working in Financial Markets.

    NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer

    Only shortlisted candidates will be contacted
Job opening date : 02-Jun-2023
Job closing date : 16-Jun-2023

MEP Systems Administrator (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
  • Coordination of maintenance activities and monitoring of bank's primary and disaster recovery datacenters for high availability, performance, scalability, and security.
  • Ensure optimal power systems maintenance performance (Wiring systems, Generators, UPS, AVRs, Inverters, Solar / Wind Power systems, etc.) in Branches, Cash Collection Points and ATM sites.
Main Responsibilities:
  • Ensure daily monitoring and escalation to MEP Systems Engineers or vendors incidents related to the Data Centers Power (Utility feeds, Electrical Systems, Generator systems, UPS, battery strings, etc.), Fuel oil Systems, BMS, DCIM, Physical security, access control & other low and Extra Low Voltage systems.
  • Inspect data center's facilities and equipment for unsafe or malfunctioning conditions.
  • Investigate electrical failures and suggest effective and efficient solutions to the line manager and respective vendor.
  • Coordinate planning and execution of routine maintenance tasks.
  • Analyze statistics and reports to aid in management decisions.
  • Facilities management, including risk identification, incident response and customer support.
  • Proactively monitor electrical and mechanical systems parameters and coordinate modifications / improvements and upgrades
  • Ensure effective routine and emergency maintenance of all electrical and mechanical systems is conducted by respective vendor to keep the systems in good working conditions all times.
  • Maintain updated inventory of electrical and mechanical systems assets installed in data centers, branches, Cash Collection Points (CCP) and offsite ATMs and their maintenance history.
  • Plan effective cost control. Minimize operational costs associated with first level support and Comprehensive Preventive maintenance (PM) of all mechanical and electrical systems done by respective vendors.
  • Produce various daily, weekly and monthly reports of mechanical and electrical systems performance
  • Analyze electrical and mechanical systems failures and suggest effective and efficient solutions to the line manager.
  • Evaluate overall performance and capacity of Data Center Infrastructure and provide recommendations for improving performance.
  • Supervise new installations, maintenance, repair and testing of electrical and mechanical systems, equipment, facilities and components of electrical systems used by the bank in data centers, branches, Cash Collection Points (CCP) and offsite ATMs to ensure that their done correctly according to technical specifications, international standards, safety (earthing, surge / lightning protection, etc.) and bank requirements.
  • Inspect completed installations and observe operations to ensure compliance to the original design and equipment specifications and compliance with operational and safety standards
  • Manage all facility services related to power, cooling and building services including risk identification, incident response and customer support.
  • Respond on an as-needed basis to incidents and emergencies 24 x 7, and arrange for backup
  • Implement and enforce corporate safety, health and environmental policies, including activities of outside contractors, to ensure no adverse effect on the operation of the facility.
  • Interface directly with construction projects team, contractors and engineering consultants to identify key project concerns and cost issues
  • Design and review HVAC, electrical, fire alarm, plumbing, and sprinkler systems for various projects using AutoCAD.
  • Ensure quality, good workmanship and safety according to the agreed SLAs, Bill Of Quantity (BOQ) and standards
Knowledge and Skills:
  • Knowledge of Electrical/Mechanical power solutions/technologies in the market.
  • Ability to work in a fast-changing banking service environment.
  • Ability to present technical data in a comprehensive, yet clear manner.
  • Competency in monitoring and incident management of electrical/ mechanical systems.
Qualifications and Experience:
  • Bachelor's degree in Electrical/Mechanical engineering.
  • ITIL Certification
  • At least 3 years of relevant work experience in electrical power supply/mechanical systems support.

    NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer

    Only shortlisted candidates will be contacted
Job opening date : 30-May-2023
Job closing date : 13-Jun-2023

Officer; HR Information System (Fixed Term - 2years) (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
Provide support to the Human Resource function in the areas of HR information system and perform maintenance of our HR systems and processes.
Main Responsibilities:
  • Support system configurations, including data structure, workflows, user roles and permissions, and integrations with other systems.
  • Provide end-user support, troubleshoot system issues, and collaborate with IT and vendors to resolve technical problems.
  • Create user guides, and conduct training sessions to educate the HR team and end-users on system functionalities and best practices.
  • Collaborate with the HR team to ensure data integrity and accuracy across HR systems, including data creation, validation, system audits, and regular data quality checks.
  • Analyze HRIS systems, monitor performance, and resolve issues. The incumbent will also be required to assist the HR Support team.
  • Perform statistical analysis on gathered data and run queries.
  • Deliver reporting solutions by providing expert level consulting to identify and support HR and business reporting and data needs, initiate, and prioritize reporting tool enhancement and reporting solution specifications.
  • Collaborate with subject matter experts across the HR service areas (learning and talent development, talent acquisition, governance, ER, HRSS and Business Partnering etc.) to promote data governance and stewardship, and to improve overall strategic and operational performance and insights.
  • Provide support in maintaining employee data including access control to electronic data privacy.
  • Support HR technology projects in process enhancement.
Knowledge and Skills:
  • Advanced proficiency in database management and security, as well as running SQL queries.
  • Conversant with HRIS systems
  • Analytical skills
  • Understanding of complex statistical concepts and output to non-experts in both a written and verbal manner
  • Technical HR Systems Experience, Reporting tools, power point, Microsoft Word, MI Analysis, Advanced excel.
  • Behavioral Building Positive Working Relationships, Communication, Contributing to Team Success, Formal Presentation, Planning & Organizing, and Quality Orientation, Strong attention to detail, intellectual curiosity, creativity and a proven work ethic.
Qualifications and Experience:
  • Bachelor's degree or its equivalent in Computer Science, Statistics, or related fields of studies from recognized higher learning institutions.
  • At least1 year experience in managing Human Resources systems.
  • Experience working with ARUTI system is preferred.

    NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer

    Only shortlisted candidates will be contacted.
Job opening date : 07-Jun-2023
Job closing date : 21-Jun-2023

Relationship Manager; Mass Affluent (Acquisition) (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
  • To create new and manage existing relationships effectively to facilitate the growth of Affluent and Mass Affluent Liability and Asset portfolio within Private Banking.
Main Responsibilities:
  • To grow the Affluent and Mass Affluent customer proposition through a focused market segment approach by creating effective relationships that maximize revenues and Asset growth.
  • Establish relationships with key corporations to offer them financial solutions.
  • To support in the launch of products, sales strategy, and campaigns to key segments for profitable and quality business.
  • To grow Affluent and Mass Affluent portfolio through Scheme & Non-Scheme Lending
  • To fully exploit the existing customer relationships to create new profitable business opportunities.
  • Develop and manage strategic alliances and other third party introductory new business services.
  • Source potential organizations and recommend their inclusion in the approved company list
  • Advise the Business on companies which exhibit high risk policies and practices
  • Understand market trends and forecast needs for products and services and deliver on time.
  • Work closely with other functions to generate sales leads.
  • Work closely with Wholesale Banking/Business Banking Relationship Managers in building relationships with companies
  • Generate referrals and Market Intelligence from Wholesale Banking/Business Banking
  • Support Client Acquisitions and relationships to achieve Retail objectives for Products (Liability & Asset sales) and Digital channel enrolment.
  • Support the campaign concept and analyze campaign findings against proposals.
  • Work with Product Managers in the development and execution of initiatives for the acquisition, retention, and growth of target customer base for liabilities & Assets.
Knowledge and Skills:
  • Thorough knowledge of bank products, operations, regulations, and specific markets for Private banking clients
  • In-depth knowledge of products, services, and delivery channels available to various companies
  • Strong analytical, problem-solving skills, decision making and financial management skills.
  • Ability to identify need for change and to drive the desired changes; Adaptable and flexible in anticipating and realizing marketing opportunities.
  • Excellent interpersonal and networking skills, internally and externally.
  • Excellent writing and presentation skills.
  • Ability to develop and implement MIS
Qualifications and Experience:
  • At least 3 years' minimum experience in handling private scheme recruitment in financial services.
  • University Graduate/Advanced diploma/ in business related studies
  • Experience in Sales or Relationship management.
  • Experience in project management is desirable.
  • Experience in business credit and trade services is essential.


    NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer

    Only shortlisted candidates will be contacted
Job opening date : 09-Jun-2023
Job closing date : 23-Jun-2023

Senior Manager; Investor Relations (1 Position(s))

Job Location :
Head Office
Job Purpose:
Responsible for executing the bank's Investor Relations (IR) program and carrying-out the full breadth of IR responsibilities, including shaping and defining the IR strategy, conducting financial analysis, delivering reliable communication to shareholders in an effort to increase the company's value and visibility, monitoring and presenting relevant investor feedback regarding the bank's performance to senior leadership to inform strategic decision-making.
Main Responsibilities:
    Investor Relations Framework and Strategic Planning

  • Develop all the appropriate policies and guidelines for the function into a “best-in-class” function.
  • Develop and define the IR strategy and support the execution of the annual operating plan (IR calendar).
  • Plan for and lead any “go to the market” initiatives the Bank may choose to use for purposes of raising additional equity/funding for the Bank.

    Financial Analysis and briefs

  • Analyze financial data.
  • Lead financial analyst briefings.
  • Publish reports.

    Relationship Management of Broader Investment Community

  • Identify, cultivate, and manage existing and potential buy-side and sell-side relationships including with Analysts, Credit rating agencies, and investors to effectively articulate the bank's growth strategy and unique investment proposition in order to positively influence the market perception of the bank.
  • Engage with investors, analysts, and other key stakeholders through regular calls, road shows, and attendance at investor conferences and meetings (domestically and internationally) to keep the investment community abreast of the bank's performance and key strategic developments.
  • Serve as co-key-point-of-contact to investors, research analysts, and credit rating agencies through day-to-day management/handling of queries.

    Communication and Disclosure

  • Create value-driving messages to clearly and accurately communicate the bank's unique investment value proposition to the broader investment community and stakeholders in order to enhance relations.
  • Ensure consistency in the bank's external investor communications and disclosures by appropriately shaping and leading the bank's performance narrative for quarterly results calls presentations, investor presentations, press releases, announcements, call scripts and talking points, Annual Report, Investor Relations website, and other documents relevant to the broader investment community.
  • Develop internal and external executive reporting documents including for board, investor monitoring requirements, and other relevant management presentations.
  • Support senior management with research and information requested for their reports and presentations.

    Monitoring the Market

  • Provide regular feedback to the bank's senior management and other key stakeholders on investment/analyst community perceptions and sentiments of the bank, key market developments, and any relevant concerns.
  • Monitor analyst reports and summarize them for senior management.
  • Evaluate NMB and relevant competitors from an investment and strategic perspective, examining both quantitative and qualitative factors.
Knowledge and Skills:
  • Ability to excel in a fast paced, time pressured environment.
  • A solid understanding of the banking sector and Capital Markets along with their accompanying regulations.
  • Ability to interact with senior officials of banks, capital markets, stock exchange, large/institutional investors, and the government.
  • Demonstrated leadership capabilities, including ability to organize and manage human resources from diverse backgrounds to attain goals.
  • Strong command of MS Office applications, including Excel, PowerPoint, and Word.
  • Strong Analytical skills
  • Strong interpersonal skills and an excellent ability to communicate (written, verbally).
  • Demonstrable problem-solving, quantitative, and analytical skills; strategic and creative thinking.
Qualifications and Experience:
  • Bachelor's degree or its equivalent in Economics, Business Administration, Law, Finance, Accounting or other related fields of studies.
  • At least 5 years' experience in Investment analysis and management, Research, Planning, Strategy, or related experience in a large organization.
  • At least 3 years of leadership experience

    NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer


    Only shortlisted candidates will be contacted
Job opening date : 02-Jun-2023
Job closing date : 16-Jun-2023

Specialist; Electronic Banking (1 Position(s))

Job Location :
Head Office, Hq
Job Purpose:
To provide a system and customer support, client acquisition, and interaction with customers by phone, face-to-face contact, and through internal users on service provision.
Main Responsibilities:
  • Maintain new and existing customers subscribed to the digital channel through timely support, installation, and training
  • Ensure adherence to the operational framework in line with NMB Policy controls and compliance
  • Operate a smooth and seamless electronically initiated funds transfer process through the channel
  • Support ad-hoc initiatives and reviews driven by Cash Management (re-engineering, process improvements, service enhancements)
  • Fully conduct market scanning on new e-banking products and developments internationally and of local competitors and use the knowledge to propose opportunities and threats.
  • Fully take ownership of the call received from the Call Centre and solve the queries to customers' satisfaction.
  • Ensure full compliance and provide oversight of various consumer protection requirements across the unit.
  • Participate in UAT testing of new application releases or improvement fixes and provide feedback to stakeholders.
  • Analyze queries and identify solutions to resolving technical issues.
  • Create and distribute MI reports and updates on usage, queries/issues, and new opportunities for department consumption and other stakeholders monthly.
  • Work closely with internal departments (operations, ICT, customer experience, risk, and Forensics.) to solve customer and operational issues in a timely manner.
  • Conduct periodic refresher training for staff and clients.
  • Fully support all Branches' requests as per standard operating procedures.
  • Support periodical review of internal policies, procedures, and compliance with regulations.
  • Review and provide feedback on customer satisfaction surveys and responses to customer complaints.
  • Perform profitability analysis of various product lines offered.
  • Assist with other duties within the team and department as necessary.
Knowledge and Skills:
  • Business understanding of product offerings in the wider financial services industry
  • Knowledge on Electronic Banking systems and products; Programming skills
  • Numerical skills; Project management skills; Business planning skills
  • Strong decision-making skills; Negotiation skills
Qualifications and Experience:
  • Bachelor's degree in information systems, Computer Sciences, or related discipline.
  • 3 years' relevant experience



    NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer

    Only shortlisted candidates will be contacted
Job opening date : 30-May-2023
Job closing date : 13-Jun-2023
Position(s)